Office Policies and Client Information

Welcome

I appreciate the opportunity to assist you in eliminating the impediments to living the life you desire.

Session Preparation

Please fill out the Client Information Form and email or snail-mail it to me to arrive one week prior to your initial appointment.

As you prepare for your session, please take note:

For phone sessions
  • make sure you are in a quiet place where you will not be disturbed for the length of the session. Phone ringer off, dogs, kids or office-mates away, door closed.

For in-person sessions
  • dress in loose, comfortable, non-restrictive, non-synthetic clothing, e.g. yoga clothes or the equivalent. If you anticipate that we may need to do table work, no jeans, skirts or shirts with collars or hoods.
  • many clients are chemically sensitive. Please refrain from personal care fragrances of any sort.

For all sessions
  • eat only lightly in the hour prior
  • if possible, plan for a little down-time following the session, to support the integration of the shifts that have occurred.

Session Hours and Appointments

  • Sessions are by appointment only, Tuesday through Friday, 8 AM to 6 PM.
  • At the studio, there is no waiting room. Please enter promptly at your session time and not before. A green "Welcome" sign in the window indicates you may enter. A red "In Session" sign indicates please wait until I am free.
  • If you are unable to keep your appointment, please inform me as soon as possible.
  • Sessions are 55 minutes in length, unless other arrangements are made. If you are delayed, the session will still end on time to accommodate other clients. If I am delayed, the session will end 55 minutes from the start time.
  • Clients arriving more than 30 minutes past their scheduled time will forfeit the session, be responsible for payment and need to reschedule.

Payment

As a client of my practice, you are responsible for all charges incurred while under treatment. Payment of consultation services, treatment and any recommended support devices is due at the time of each visit. I accept credit cards, Paypal, personal checks and cash.

Cancellations

I hold your appointment just for you. A "No Show" or non-emergency cancellation less than 48 hours in advance will be billed the full fee for the session. If I can reschedule someone else in your time, you will not be charged.

Insurance

I do not bill to insurance companies, however I can provide statements of services rendered, upon request.

Phone Calls

There is not charge for brief phone calls requesting clarification of ongoing therapy. Extended conversations will be charged at a pro-rated fee based on my hourly fee. It is best to discuss your treatment and/or raise new concerns during the allotted session time.